Support

A question about PraxysEHS, a problem with your account, or something that doesn't look right: email us, and a person replies.

What to include

• Your organization's name.
• The case number, like INC-2026-0012, if it's about a case.
• What you were doing and what happened. A screenshot helps.

Answers you might need first

• Can't sign in? Use "Forgot your password?" on the sign-in page, or ask your organization's administrator to send you a new link.
• Invoices, receipts or your card? An administrator opens Plan and billing in the app.
• Adding someone to your team? An administrator does it from Locations and people in the app.

We'll never ask for your password or a card number, so please don't send either by email.